What belongs in community
Workflow questions, public creator feedback, approved clips, feature suggestions and launch updates belong in public community channels.
Trust Center
Policies, support and product safety in one place.
Navigate the official MR Clips policies: privacy, terms, refunds, security, status and support.
Safe examples
Good public posts include an approved highlight with no personal data on screen, a general VOD/review workflow question or feedback about pacing and clarity.
What stays in support
License, billing, disputes, private diagnostics, personal data and security reports should go through official support, not public chats.
Send to support
Receipts, license keys, transaction IDs, purchase emails, device changes, full diagnostics, tokens and private logs should go to official support only.
Public entry
When a public community invite is open, it should appear on an official MR Clips route or confirmed brand announcement. If no invite is visible, use support for private cases.
Moderation
MR Clips may remove spam, abuse, misleading claims, piracy requests, unauthorized VOD sharing and unsafe troubleshooting instructions.